Florida Assisted Living Facilities Practice Exam

What should be done if a resident exhibits repeated inappropriate behavior, such as claiming kidnapping?

1. Contact the police

2. Implement more supervision

3. Address it through family intervention

4. Provide support and investigate the claims

The correct answer is: Provide support and investigate the claims

The most appropriate response, in this case, is to provide support and investigate the claims made by the resident. It is critical to approach such situations with an empathetic and understanding mindset, particularly given that the resident may be experiencing distress or confusion that could stem from various issues, such as cognitive impairment or emotional distress. By providing support, staff members can foster a trusting environment where the resident feels safe to express their concerns. Investigating the claims thoroughly is also essential to determine if there are any underlying issues that need to be addressed, ensuring the resident’s well-being and safety. This approach not only helps reassure the resident but also allows for the identification of any potential real threats or misunderstandings that may need to be resolved. In contrast, contacting the police may escalate the situation unnecessarily, especially if there is no immediate danger evident. Increased supervision could be beneficial in certain contexts, but it alone may not address the root of the behavior. Similarly, family intervention might be helpful later on, but initially providing support and fully investigating the claims ensures that the staff appropriately addresses the resident's immediate emotional and psychological needs.